Cancellation Policy

A minimum 24-hour notice for cancelling or rescheduling appointments is required. With at least 24 hours notice I will reschedule your appointment or I will be happy to provide full refund of the deposit you paid. With less than 24 hours notice, a 50% fee of the full treatment value will apply, you will be offered a corresponding refund depending of the value you paid. For no-shows (uncorrect address provided or absent from home upon my arrival), a 100% fee of the full treatment value will apply, refund will not be provided. For upfront or deposit payment of any package of 5 treatments, the following cancellation and refund policy apply: With at least 24 hours notice, I will be happy to reschedule and no fee will be applied. For less than 24 hours notice your treatment will be considered as occurred and therefore lost but you will be refunded 50% of the treatment value (it will be considered the price discounted and not the full price). For no-shows (uncorrect address provided or absent from home upon my arrival), the treatment will be considered as occurred and therefore will be lost.

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